FitXAlpha Privacy Policy

1. Who This Applies To

FitXAlpha is gym management software used by two kinds of users: gym owners, who manage their gym's members, attendance, staff and plans through the app, and gym members, who use the app to view their own membership status, attendance, workouts, reminders, goals and optional health metrics. This policy covers both, along with anyone who submits a form on our website.

2. Information We Collect

Account & profile information. For gym owners: gym name, owner name, mobile number, email, city and state. For gym members: full name, gender, date of birth, mobile number, email, address, city, state, pincode, emergency contact name, and date of joining the gym.

Profile photo. If you choose to add one, using your device's camera or photo library.

Membership & attendance information. Membership plan type, duration, start and end dates, and attendance/check-in records tied to your account.

Workouts, reminders & goals. Workouts you log in FitXAlpha, habit reminders you create, and personal fitness goals stored on your device or account.

Body measurements you enter in the app. If you use Log Measurements on the Health tab, weight and optional measurements (for example waist, chest, arm) may be stored in our backend so they appear in your FitXAlpha history and, where applicable, to staff at your gym. This is app-entered data, not a copy of Health Connect or Apple Health records.

Optional health & fitness data from Health Connect / Apple Health. See Section 4. We do not collect this data unless you choose to connect and grant permission.

Payment records. FitXAlpha is currently available on a free trial, and no payment gateway is integrated in the app -- we do not process or collect any payment from you through the app itself. Where a gym separately records a member's own membership payment (for example cash or UPI collected at the gym) for its own bookkeeping, we store only the amount, payment method and status entered by gym staff. We do not collect or store card numbers, bank account details, or UPI PINs.

Communications. Any information you submit through our website's contact or waitlist forms, such as your name, phone number, email and gym details.

Device & usage information. Basic technical data such as device type, operating system and app version, used to keep the app working reliably and to send push notifications. We may also use Firebase for analytics, crash reporting and push delivery.

3. Permissions the App May Request

• Camera / Photo Library -- only if you choose to add or update a profile photo.
• Push Notifications -- to send membership renewal reminders, gym messages, habit reminders and related alerts. You can disable these in your device settings at any time.
• Health Connect (Android) / Apple Health (iOS) -- optional, only if you connect the Health tab. See Section 4.

4. Health Connect and Apple Health (Optional)

Members can optionally sync selected fitness metrics on the Health tab from:

• Android: Google Health Connect
• iOS: Apple Health (HealthKit)

What we may read (with your consent)

Through the system permission screen, FitXAlpha may request read-only access to:

• Weight -- to show weight samples and a weight trend chart for the date range you select
• Heart rate -- to show your latest heart rate and a short trend
• Resting heart rate -- to show resting heart rate on the Health dashboard
• Exercise / workouts -- to show recent exercise sessions synced from Health Connect or Apple Health
• Steps -- to show total steps for the selected date range

How we use this data

• Only to display your own metrics on the Health tab
• Only after you tap Connect (or equivalent) and grant permission in the OS health permission UI
• To support fitness and activity tracking (not medical diagnosis or treatment)

What we do not do

• We do not sell health or fitness data
• We do not use Health Connect / Apple Health data for advertising or ad targeting
• We do not write data into Health Connect or Apple Health from FitXAlpha
• We do not upload Health Connect / Apple Health readings to our servers for storage, analytics, advertising or sharing with third parties
• Health Connect / Apple Health data is shown only to the signed-in member on their device

If Health Connect has no weight samples for a range, FitXAlpha may fall back to showing weight you previously logged in the app.

Your control

Connecting is optional. You can deny permissions and still use FitXAlpha. You can revoke access at any time in:

• Android: Settings → Health Connect → App permissions → FitXAlpha
• iOS: Settings → Privacy & Security → Health → FitXAlpha

After you revoke access, FitXAlpha stops reading that OS health data.

5. How We Use Information

• To operate core features -- member records, attendance tracking, membership plans and renewals.
• To send renewal reminders and attendance notifications.
• To let a gym owner view and manage the records of members at their own gym.
• To respond to enquiries submitted through our website.
• To maintain the security and reliability of the app and website.
• To show optional Health-tab metrics when you connect Health Connect or Apple Health.
• To operate workouts, reminders and goals.

6. How We Share Information

We do not sell your information. Health Connect / Apple Health readings synced for the Health tab are not shared with gyms or other third parties through FitXAlpha. A gym member's profile, attendance and plan information is visible to the owner/staff of the specific gym that member belongs to -- this is a core part of how the app works, not a third-party disclosure. We use trusted service providers to host our database and infrastructure (currently Supabase), for push notifications, analytics and crash reporting (Firebase / Google), and to run our website analytics (Google Analytics); these providers process data on our behalf and do not use it for their own purposes. We may disclose information if required by law or to protect the rights, safety or property of FitXAlpha, our users, or others.

7. Data Retention

We retain your information for as long as your account is active with a gym, or as needed to provide the app's features. Health Connect / Apple Health data used for on-device display is not stored by FitXAlpha as a permanent Health Connect archive on our servers. You can request permanent deletion of your account and data at any time -- see Section 9 below.

8. Data Security

We use reasonable technical and organizational measures to protect your information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights & Account Deletion

You can request permanent deletion of your account and associated data -- whether you're a gym owner or a gym member, and whether or not you still have the app installed -- through our Account & Data Deletion page. This results in actual deletion of your data, not just deactivation.

10. Children's Privacy

FitXAlpha is intended for use by gym owners and adult gym members. Where a gym registers a member who is a minor, the gym owner is responsible for obtaining any necessary parental or guardian consent for that member's account. We do not knowingly use Health Connect or Apple Health for child-directed features.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at fitxalphaa@gmail.com.